Q. What file formats can you work in?
A. The following are the file formats which we can accept….MPG, MPEG, .AVI, WMV – Windows, .MOV – Mac Quick Time.
Q. When will you offer Real Time Streaming service?
A. We have the ability to give our clients Real Time Streaming for live video events. You will need the proper broadcasting equipment to take you to the Internet so your content may be viewed in real time.
Q.What file formats can we give you?
A. .MPG, MPEG, .AVI, WMV – Windows, .MOV – Mac Quick Time.
Q. How will those files be returned to us? Can you deliver the finished compressed content or can we deliver it?
A. We will be hosting your content on our private Content Delivery Network from our streaming servers. But if you would like the files then we can encode them to flv from our own format and give it to you.. so that will help you to read on any browser.
Q. What video formats do you support?
A. We support the following file types MPG, MPEG, .AVI, WMV – Windows, .MOV – Mac Quick Time.
Q. Is my data backed up?
A.We backup all your data daily and store it at a secure off-site location.
Q. Can I expect long buffer times?
A. No they do not. Because of our proprietary video player and Private Content Delivery network we have virtually no buffering time.
Q. Can I access email on my mobile phone?
A. Yes, for many devices we have several options for mobile device delivery.
Q. Can I upload my own videos?
A. Yes, plus with our MediaF5 storage solution your videos are readily available anywhere you have internet connection.
Q. Where are your servers located?
A. Our primary data center is located in Los Angeles, California with other Ppoint of Presence delivery locations, which can be accessed as needed by our clients.
Q. Can I import lists?
A. Of course, you can import and manage your lists as needed, so long as each subscriber on your list has requested to receive information from you specifically.
Q. Do I need special software to use your system?
A. There are no third-party players or special downloads attachment requirements to view video email. Simply point-and-click, and the streaming video will begin playing.
Q. Can I use your service even though my website is hosted somewhere else?
A. Yes, you sure can. Our CDN allows you to send our your emails with the help of our email delivery system even though you may be suing another hosting service. We can even help you deliver our video player so it works on you Website, giving your viewers the best possible viewing experience while keeping you site residing where ever you choose.
Q. Can I put my videos on my website?
A. Yes, sharing your videos on multiple websites and social media sites is as easy as cutting-and-pasting. Plus, with our service, you can see how many people have watched each video.
Q. Can I use Outlook or my favorite email client with your service?
A. You sure can, along with other eMail clients as well.
Q. Can I use my own domain name with your service?
A. Yes, all our use their own domain name (e.g. firstname.lastname@example.org).